Our mission, inter alia, is to safeguard the consumers’ rights and educate and represent the Cyprus consumers in all local and international relevant bodies dealing with consumer matters.

Toward this end we are

• Monitoring the effective implementation of the legislation and regulations regarding consumer protection and consumer rights
• Providing information on Cyprus law regarding consumer protection in accordance with the acquis communautaire
• Providing information on consumers rights and responsibilities
• Promote consumer education through its Adults Consumers Education Programme
• Handling complaints by consumers on faulty, damaged or unsatisfactory quality of products and services
• Providing a reading library on consumer publications such as WHICH (UK), Consumer Reports (USA), Consumer Choice (Ireland)
• Issuing publications, such as ‘O Katanalotis‘, the association’s quarterly magazine, which is sent to its members free of charge, and other informative brochures
• Providing Consumer-related services, lectures etc.
• Conducting comparative market surveys aimed at providing vital information and insight to the consumers

While, we campaign on all consumer issues in Cyprus our main priorities at both local and European Union level are consistent with of the European Commissions new strategy for consumer policy (2002-06), which emphasizes the need to

• ensure a high common level of consumer protection;
• guarantee effective enforcement of consumer protection rules;
• involve consumer organizations in EU policies and its potential impacts in both communities of the island.

These objectives will be pursued through a range of measures and are intended to make it easier to integrate consumer concerns into all other EU policies, to maximize the benefits of the single market for consumers and to prepare for enlargement.
The Association is very active in promoting public awareness and active citizenship of consumers, consumer education and sensitivity on a wide and diverse variety of areas and issues pertaining to:

• Food Safety
• Product Safety
• Food Hygiene
• Health Care
• Genetically Modified Organisms
• Family issues
• Services to Consumers
• Consumer Rights
• Legislation
• Information and Communication Technologies

Furthermore, since its inception in 1973, and notwithstanding its financial restraints, the Association regularly undertakes important market surveys regarding prices of goods, display of goods, cleanliness, ease during shopping, awaiting time at cashiers, parking facilities etc, aimed at achieving a high level of consumer protection for all consumers in Cyprus.